Careers

You don't get

  • office nerf-gun battles
  • a conference-room open bar
  • bean bag workstations

You get

  • to put your ideas into practice
  • stuff done
  • paid for meaningful work

B-teamers and Robots need not apply.

Date posted: December 1, 2017

Channels Manager

He/she recruits, expands and maintains relationships with channel partners; is responsible for achieving sales, profitability, and partner recruitment objectives.

Must Have:

  • Excellent communication skills
  • Leadership qualities
  • The ability to manage people and relationships.

Overseas travel may be required periodically.

Responsibilities include:

  • Establish smooth, productive, working relationships with key personnel in partner accounts.
  • Identify, recruit and on-board new channel partners to build business.
  • Coordinate with partners to identify new business opportunities for revenue generation.
  • Develop profitable business model based on market trends and competitor activity.
  • Implement sales programs for product positioning and promotions.

Date posted: December 14, 2017

Copywriter

The copywriter will be responsible for generating the ideas, words and slogans that accompany ad visuals.

Qualifications:

  • An excellent grasp of English and a wide vocabulary
  • Imaginative and highly creative
  • An eye for and attention to detail
  • An interest in and knowledge of popular culture and current trends

Responsibilities Include

  • Brainstorming visual and copy ideas with other members of the creative team
  • Writing and presenting a variety of copy options
  • Overseeing production of approved ads and campaigns

Date posted: December 1, 2017

Customer / Technical Support Representative

Qualifications:

  • At least 1 year of experience with cPanel/WHM & web hosting industry
  • Strong technical skills and well versed in all common computer problems including e-mail client set-up, wireless networks, viruses, slow performance, and other errors.
  • Has an understanding of shared, VPS, co-location and dedicated server hosting.
  • Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
  • Has knowledge on SSL services.
  • Familiar with Payment Gateways (e.g. Paypal and Dragonpay)
  • Willing to learn new skills and flexible enough to adapt to a dynamic working environment.
  • Highly motivated and able to work independently.
  • Can multitask without sacrificing the integrity of work.
  • Take ownership for problems and follow through to resolution.
  • Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc.

Job Description

  • Provide excellent, professional and friendly support consistently via telephone, electronic help desk, chat, walk-in and other media.
  • Attempt to isolate, reproduce and resolve problems using available systems and tools, and investigate potential workarounds for verified issues.
  • System monitoring and response.
  • Compile reports on overall customer satisfaction.
  • Utilize computer technology to handle high clients’ concerns on any media.
  • In-depth understanding of core business of the Company.
  • Efficiently handle the resolution of customer issues in minimal time.
  • Handle any financial concerns with clients’ services.
  • Maintain the customer incident tracking system (Zendesk) with regular updates and resolution details. Information to include causes, resolutions, actions and all relevant data.
  • Participate in the creation of Knowledge Base articles, solutions and other related support collateral.
  • To be the escalation support interface with customers and partners when necessary and to ensure that the company is represented in the most positive manner at all times.
  • To interface with Subject Matter Experts, where the problem cannot be resolved at a frontline support level.
  • To help set the correct problem resolution expectations and to provide timely progress reports to the appropriate levels of the support organization.
  • Participate in a shift and roster as necessary, to provide support coverage outside of standard business hours.
  • Perform other related support duties, as required by the company.
  • Attend training courses to sustain/enhance product knowledge and work in accordance with the policies and procedures outlined within the quality assurance documentation.

Date posted: December 1, 2017

Ruby on Rails Developer

We’re looking for full-stack developers who will be responsible for the design, development, testing and deploying DotPHs applications and APIs. We value design skills, programming ability and teamwork. Being able to design applications from top to bottom, troubleshooting and debugging tough problems, and brainstorming new ideas are important to this role. You will be working primarily with Ruby on Rails, Javascript, HTML and CSS, but our general approach is to choose the best language or framework for the job.

Responsibilities:

  • Deliver solutions that are elegant, scalable and meet user interaction expectations.
  • Identify opportunities for improvement in technologies, techniques and methods used.
  • Develop clean, well-structured and easily maintainable code.
  • You value open collaboration, have a strong desire to learn, and are excited to pick up new skills and technologies.
  • You’re excited to work closely with people throughout the organization, from close teammates to members of ops, marketing, UX designers and support team members.

Qualifications:

  • Experience in developing scalable web based applications (preferable with Ruby on Rails)
  • Experience with Javascript (particularly jQuery)
  • SQL and general database knowledge
  • Experience with RESTful API design
  • Solid knowledge of testing principles
  • Strong verbal and written communication skills
  • BS Computer Science or equivalent degree desired, but not required.

Date posted: December 1, 2017

QA Tester

dotPH is looking for QA testers who will work with a small delivery team to ensure overall software quality is monitored and maintained. You will use your knowledge of testing and testability to not only test our products at the system level, but also to influence better software design, promote product excellence into engineering practice, activate bug prevention strategies, inform testability, improve accessibility, and improve customer engagement.

The QA Tester will:

  • Execute manual test cases and document results.
  • Maintain tests based on ongoing application, tool and environment changes.
  • Work directly with developers and analysts.
  • Ensure that system tests are successfully completed and documented and all problems are resolved.
  • Identify, recommend and implement changes to enhance the effectiveness of software quality assurance strategies.
  • Execute detailed data validation testing plans, test suites, test cases and test scripts enabling all levels of testing (unit, functional, integration, and regression, security, browser, accessibility, etc.).
  • Document and escalate issues.

Requirements:

  • Must have a minimum of 3 years of experience as a Quality Assurance Tester
  • Experience developing test plans.
  • Experience in defect management.
  • Ability to manage complex projects by early identification of risks/issues and working with others to mitigate challenges.
  • Understanding of testing tools, testing metrics, test case relationships, and Environment and Data management.
  • Ability to drive to the root of an issue by asking the right kind of questions.

Jobs mail 41fbaa0f63a7d839b8bbf338929952a60ddd5c3f8ace17ec58727a744bcfeb92

Send your resume to

JOBS@dot.ph


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